Purchase Info

Sale

Most paintings on the website are for sale. We have satisfied clients in countries such as Hong Kong, Singapore, UK, US, Canada, Europe and others. Please contact us if you need further information regarding the paintings or other issue.

Authentic

We only sell original artworks which are signed by original artist. All the paintings are provided with Certificate of Authenticity made and signed by the artist.

Shipping

We work with Fedex Express / DHL for worldwide shipment of painting. Delivery time is 1-2 days to Asean countries; 2-4 days to other Asian countries and about 5 days to USA, Canada, Europe and the rest.

Shipping cost

Shipping cost depends on weight and volume of the artworks and country destination. Average price for canvas painting shipped in tube is US$80 to Asia; US$140 to USA, Canada, Europe and US$ 150 to the rest.

Insurance

We work with international Insurance company (VIA) and transportation insurance is 2% of value of artworks and is charged separately. Incase of loss or damage, insurance company will reimburse full amount to the customer. Contact us if you want to buy transport insurance for your painting.

Refund Policy

A 7-day return policy makes your purchase at vietnamartist.com completely risk free. If for any reason, you are not absolutely satisfied with your purchase, you may return it for a full refund (minus cost of one-way shipping). Returns must be suitably insured. Please let us know, within seven days of your receipt of the artwork if you would like to return the artwork, by calling us at +848-38213695 / +84-919025726 / +84-909094710 or by e-mail at [email protected] we will guide you through the process.

If you want to cancel or change an order, e-mail us at [email protected] If your order has already been shipped, you may simply return it to us.

In the unlikely event that the artwork arrives damaged, please call us immediately +848-38213695 / +84-919025726 / +84-909094710 or e-mail us at: [email protected]. We will guide you through your options. These will include replacing the damaged work by an equal valued one or a full refund.

Prices and Payment

Prices are clearly listed under each painting. If the painting is out of stock you can ask us to commission a similar painting for your collection. All payments are secure. We accept major credit cards and PayPal. If you would rather, we also accept wire transfers.

Do you want to know more? Please Contact Us